Descripción del puesto
Join us as an Engineer on our Professional Services team in Panama to do the best work of your career and make a profound social impact.
What you'll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers' priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.
You will:
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- Perform specific delivery support activities for a single customer
- Assist in coordinating development and consolidation of technical and process documentation
- Expand technical skills and learn about other Dell products and domains
- Focus on the data analytics and reporting in specific issues with the customer
- Partner with other Dell team members to provide an outstanding experience to the customer
Requisitos
Essential Requirements
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- +5 years of related experience
- Technical knowledge & experience mainly in networking, servers & infrastructure
- Fluent English (Professional or advanced)
- Ability to adapt to frequent change requirements and plan adjustments
- Good organizational and planning skills to coordinate program deliverables
Desirable Requirements
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- Bachelor's degree Or related technical experience
- Proven experience in a similar role
- Technical certifications (CCNA, CCNP, CCIE, CCDA, CCDP, MCSE or other relevant certifications)
Beneficios
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: February 20, 2022.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.